Terms & Conditions
Exchanges and Returns. Stock accessories will be accepted for exchange or return within 7 days of purchase only if accompanied by a receipt. No exchanges or returns on special orders, stock furniture, or sale merchandise.
****Custom Orders. All custom orders are final sales and cannot be cancelled, returned or exchanged. All custom orders are made to your specifications. If there is any discrepancy, Weego Home has the right and will make every attempt to repair it.
Materials. Due to the unique characteristics of woods and metals, and color variations between fabric dye lots, some variation in color, grain, and texture should be expected between a floor sample or swatch and your finished piece.
Size Limitations. Customers are responsible for verifying building and room access and identifying impediments such as hallways, elevators and stairs. Weego Home will not be held responsible for merchandise that is too large to fit through access ways.
Payment. A deposit of 50% of the merchandise total is due on acceptance of a custom order. The balance of the merchandise total, all sales tax and delivery and installation fees are due on completion of the order and prior to delivery.
Delivery. Weego Home will do its best to ensure that you receive your custom order within the quoted time period, but we are not responsible for delays in delivery of merchandise caused by the manufacturer or other factors outside of our control.
****Delivery and installation charges are not included in the price of any product sold by Weego Home.
****Separate delivery and installation charges may apply and are payable directly to the carrier
You assume all risks associated with the transportation of merchandise picked up by you or by a carrier arranged by you.
Deliveries are scheduled only once an order has passed inspection by our production manager and has been paid for in full. If no one is present to receive your merchandise at the agreed time and place, additional delivery fees may be charged.
Please inspect your order before signing delivery documents presented by the delivery company. In the event that any item is damaged during delivery or installation, you must note the damage on the delivery documents, and notify Weego Home of the damage within 24 hours after delivery.
Weego Home will store your finished order for up to two weeks after we notify you that it is ready for delivery, after which a storage fee of $250 per month will be charged. All storage fees must be paid in full prior to delivery.
WEEGO HOME is committed to protecting your privacy. This Statement of Privacy applies to WEEGO HOME Website and governs data collection and usage at all WEEGO HOME sites and services; it does not apply to other online or offline sites, products or services. Please read the WEEGO HOME Statement of Privacy. WEEGO HOME is a general audience website, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. WEEGO HOME is a general audience website, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information As an E-commerce Website, WEEGO HOME collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by WEEGO HOME is used solely for the purpose of billing and shipping your online purchases. WEEGO HOME does not collect any information about your computer hardware and software. WEEGO HOME encourages you to review the privacy statements of Websites you choose to link to from WEEGO HOME so that you can understand how those Websites collect, use and share your information. We are not responsible for the privacy statements or other content on Websites outside of the WEEGO HOME Website.
Use of your Personal Information WEEGO HOME and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that WEEGO HOME may also use personal information to inform you of other products or services available from DWS and its affiliates. WEEGO HOME may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. WEEGO HOME does not sell, rent or lease its customer lists to third parties. WEEGO HOME may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. WEEGO HOME does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. WEEGO HOME may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WEEGO HOME or the site; (b) protect and defend the rights or property of WEEGO HOME, including its Website; or (c) act under exigent circumstances to protect the personal safety of users of WEEGO HOME or the public. Personal information collected on this site may be stored and processed in the United States or any other country in which WEEGO HOME or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. WEEGO HOME abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Control your Personal Information WEEGO HOME offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing email@example.com. Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from WEEGO HOME by responding directly to any email you receive with a request to remove you from the mailing list
Security of your Personal Information WEEGO HOME is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 128 bit encription through thawte.
Changes to this Statement WEEGO HOME will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how WEEGO HOME will use your personal information, WEEGO HOME will prominently post such changes prior to implementing the change. WEEGO HOME encourages you to periodically review this Statement to be informed of how WEEGO HOME is protecting your information.