Shipping Information
- Do you deliver to my area and what will it cost?
- We provide delivery everywhere in the United States and offer a variety of options depending on your location and the measurements of your items. Please contact us, so that we may provide you with a quote within 24 hours.
- What can I expect from “White-Glove” Delivery?
- Deliveries are scheduled once an order has passed inspection by our production manager and has been paid for in full. We will call you to select a date and a two-hour delivery window. We confirm your address and go over all details. Our delivery service brings your furniture into your home, assembles it and removes all packaging.
- What do I need to do to prepare for delivery?
- Customers are responsible for verifying building and room access and identifying impediments such as hallways, elevators and stairs. Weego Home will not be held responsible for merchandise that is too large to fit through access ways. Please clear the area and make us aware of any unique fit considerations in advance of the delivery. You will incur an additional charge for any re-delivery. Please inspect your order thoroughly prior to signing any delivery documents and in the event that any item is damaged during delivery or installation, you must note the damage on the delivery documents, and notify Weego Home. Unfortunately we are not always equipped to move your existing furniture and due to space and time constraints, we are unable to dispose of unwanted furniture.
- Can I pick up my furniture instead of having it delivered
- For certain items, you may pick up your furniture at our Santa Monica store.
- When will my furniture be delivered?
- In stock furniture will be delivered within 2-4 weeks. There is a 6-8 week lead time for all custom furniture. The lead time for COM furniture is 6 to 8 weeks from receipt of COM fabric. We can often accommodate special circumstances, so please call for information and ordering assistance. All lead times are approximate. We always do our best to set the right expectations, although factors outside our control make it impossible for us to guarantee. Cancellations are not accepted on the basis of an overdue lead time.
Our Company
Help & Info
Contact Us
- 2939 Main St
- Santa Monica Ca 90405
- 1-800-65-Weego
- Contact@WeegoHome.com
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